Incidents
Incident & Issue Management
Starting $200/Month
Vendor Issues
Create, track and assign issues, identify high-priority issues, and implement, track corrective actions, and perform root cause analysis on SLA breaches, Invoice validation errors, missed deliverables, etc.
Privacy Incidents
Effortlessly capture incidents with key details and automate the root cause analysis process for data security incident to reduce future occurrence of the same incident.
Escalation
Escalate issues & incidents based on the defined threshold of risk, compliance, and performance, and auto-computes time since submission (issue aging) & resolution time.
Advanced Incidents
Transform you Incident Management process with advanced incidents
Checkout other Spice Modules
Risk
Risk & Compliance Management
Starting
$400/Month
- Risk Management
- Risk & Compliance Assessments
- Evidence Library
- Compliance Task Automation
Contracts
Contract & Change Management
Starting
$500/Month
- Unlimited Contracts
- Contract Hierarchy
- Renewal/Expiry Reminders
- Contract Change Management
Perform
SLA & KPI Management
Starting
$500/Month
- Service Levels, Measures & KPIs
- Monthly Requests & Exceptions
- SLA Scorecard
- Goals & Objectives
Govern
Deliverables & Obligations Management
Starting
$300/Month
- Unlimited D&Os
- Automated Reminders & Approvals
- QBRs & Meeting Calendar
- Action Items
Assess
Relationship Surveys & Scorecards
Starting
$300/Month
- Relationship Health Surveys
- Unlimited Responders
- Scorecard KPIs
- Scorecard Reporting
Financials
Consumption & Invoice Management
Starting
$600/Month
- Contract Pricing Setup
- Actuals & Forecast
- Invoice Validation
- Invoice Approvals
Vendor Watch
Market Data & News
📞 Call for Pricing
- Vendor Market Data
- Vendor Financial Data
- Vendor News & Events
Sanctions Screen
Sanction & PEP Screening
Starting
$200/Month
- Vendor Sanctions Screening
- Vendor Key Personnel Screening
Integrations & Services
SaaS Integrations & Data Extraction/Generation
- Contract Data Extraction
- Contract Generation
- SaaS Integrations
Support
Support Plan
15% of Total Fee
- Email Support & HelpCenter
- SLA Based Uptime Support
- P1 Phone Support
- Monthly Support Reports
Assist
Developer Support
Starting
$50/Hour
- Implementation
- Data Migration
- Custom Assessments
- Custom Dashboards & Scorecards
Enlighta Solutions are used & trusted by Leading Enterprises
Used across 10s of thousands of suppliers & third parties and for well over $50B of spend by several F500 enterprises.
Learn how Enlighta Spice can help Streamline your ongoing compliance efforts
