Relationship Surveys & Scorecards
Relationship Health Surveys
Improve supplier relationships by assessing the health of supplier relationships and client satisfaction through surveys and feedback forms and enables suppliers to voice their opinions & give valuable & constructive feedback. Model & distribute supplier satisfaction surveys easily, set weights or sections or questions, set question branching based on profile or response, set survey expiry date & reminders, define specific thresholds of responses to require mandatory comments, and save & resume in progress responses.
With unlimited responders, you don’t need to worry about limiting your survey and get response & feedback from more supplier stakeholders for better insights and complete view of supplier relationship.
Leverage auto-generated supplier health scorecards that can be generated from the assessment as well as from computed KPIs such as % of Critical SLAs that were Met.
Enlighta Spice auto-computes and publishes the Supplier Balanced Scorecard at the aggregate level and by respondent. This is a key tool that is used by executives to understand how aligned the relationship is across risk & compliance, quality, capabilities, innovation, and other dimensions.
Checkout other Spice Modules
Risk & Compliance Management
Incident & Issue Management
Contract & Change Management
SLA & KPI Management
Deliverables & Obligations Management
Consumption & Invoice Management
Market Data & News
📞 Call for Pricing
Sanction & PEP Screening
Integrations & Services
SaaS Integrations & Data Extraction/Generation
15% of Total Fee
Enlighta Solutions are used & trusted by Leading Enterprises
Used across 10s of thousands of suppliers & third parties and for well over $50B of spend by several F500 enterprises.